Privacy Policy
Last updated: May 2026
MARE respects your privacy. This policy explains what information we collect when you visit our website, place an order, or write to us — and how we use and protect it.
Who we are
MARE is an online fashion house operating at mare.studio. We sell made-to-order garments through this website. We do not operate a public retail store or studio.
Information we collect
We may collect the following information, depending on how you interact with us:
- Order information — name, email address, phone number, shipping and billing address, and details of the items you purchase.
- Payment information — processed securely by our payment providers. We do not store full card numbers on our servers.
- Contact and inquiry information — anything you include when you write to us through our contact form or by email, such as sizing notes, measurements, or order questions.
- Account and wardrobe data — if you use features such as Wardrobe, saved items may be stored locally in your browser or associated with your session, depending on how the feature is implemented.
- Technical and usage data — IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and similar technologies described below.
How we use your information
We use the information we collect to:
- process and fulfil your orders, including made-to-order production and shipping;
- communicate with you about your order, sizing, delivery, or client care inquiries;
- provide customer support and respond to messages you send us;
- improve our website, products, and client experience;
- send service-related notices, such as order confirmations and shipping updates;
- comply with legal, tax, and regulatory obligations; and
- protect our website, customers, and business from fraud or misuse.
We do not sell your personal information to third parties.
How we share information
We may share your information only where necessary, including with:
- Service providers — payment processors, shipping couriers, email platforms, and website hosting or analytics partners who help us operate the store.
- Professional advisers — where required for legal, accounting, or compliance purposes.
- Authorities — if required by law, court order, or to protect the rights, safety, or property of MARE, our customers, or others.
These partners are permitted to use your information only to perform services on our behalf and in accordance with applicable privacy laws.
Cookies and similar technologies
Our website uses cookies and similar tools to keep the store functioning, remember preferences, understand how visitors use the site, and support features such as Wardrobe. You can control cookies through your browser settings, though disabling certain cookies may affect how the website works.
Data retention
We keep personal information only for as long as needed to fulfil the purposes described in this policy — including completing orders, resolving disputes, maintaining business records, and meeting legal requirements. Order records may be retained for accounting and tax purposes even after delivery.
Your choices and rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you, or to object to or restrict specific processing. To make a request, contact us at marewearph@gmail.com. We may need to verify your identity before responding.
Security
We take reasonable steps to protect personal information through administrative, technical, and physical safeguards appropriate to the nature of the data we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
Our website and products are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.
International visitors
MARE is based in the Philippines and primarily serves customers shipping within the Philippines. If you access our website from outside the Philippines, your information may be processed in the Philippines or in countries where our service providers operate, which may have different data protection laws.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact us
For privacy-related questions or requests, email marewearph@gmail.com or visit our Contact page.